After your purchase, we will process your order and you will receive access to our online portal from where you can download the software.

The license information will be sent to you by e-mail.

Important information: The order will only be processed by us during working hours, therefore it can be processed on weekends only on Monday.

7-day money-back guarantee:

After you purchase the software, you get immediate access. Our products are backed by a 7-day money-back guarantee, ensuring your satisfaction.

If you find that the software does not meet your expectations within the first 7 days of purchase, we will refund the purchase price.

If you need a refund, please reach out to our customer service team during this timeframe and we will promptly process the reimbursement to your account.

Our goal is to ensure that you are completely satisfied with your purchase.

Trust us to provide you with first-class products and service.

Please send an e-mail to Kuendigung@coretechnologie-shop.de

Payment on purchase, with a 7-day money-back guarantee and withdrawal fee:

After you have purchased the software and payment has been made, you will receive immediate access to the software. We offer you a 7-day money-back guarantee.

During this period you have the opportunity to test the software. If, within the first 7 days of purchase, you find that the software does not meet your expectations, you have the right to suspend the contract and request a refund of the purchase price.

Please note, however, that in the event of a withdrawal, a withdrawal fee of €20 will be charged. This fee will be deducted from the refund.

To make use of the money-back guarantee, you must notify us in writing of your decision within the 7-day period. The notification should be sent to kuendigung@coretechnologie-shop.de and must be received before the end of the 7-day period.

Upon receipt of your written notice, the contract will be suspended and we will refund the purchase price less the cancellation fee to your account within 2-4 working days.

Please note that no refunds can be given after the 7-day period has expired and the software is considered accepted.

For further information or if you have any questions, please do not hesitate to contact us.